Per request, this tool now supports reporting on Bundled licenses, go forth and prosper 😀
Creating Remedy tools that make your life easier
Copyright © 2024 A Programming Legacy
Creating Remedy tools that make your life easier
Per request, this tool now supports reporting on Bundled licenses, go forth and prosper 😀
Copyright © 2024 A Programming Legacy
Hey LJ, i really like the tools you developed so far and i utilise them as per my requirements.
I am using your delete request tool to cleanup the itsm data from remedy. I just wanted to check will this tool enforce the associations ? Like if i delete the incidents data then will that delete the worklogs, assignment logs , audit logs, associations , taska and ofcourse the data from T, B and H tables ??
I would be thankful if you can guide from which forms i can delete the data to keep only foundation and process data inside?
Pawan,
I can confirm that it does in fact maintain the associations, which is one of the primary reasons I wrote the tool in the first place. The delete happens just as it would if you deleted the record in Mid-Tier. I wish I could provide you guidance on which forms are foundation and which are transactional…I know and understand ITSM but have never been much of an admin of an ITSM system…so I don’t maintain either an actual list, or a mental list of foundation vs transactional. You can however take a look at the DBSize tool and look at table counts and I believe make some educated guesses based solely on how many records they have in them 🙂